Energy That Could


Looking for help? You’ve come to the right place. Our customer support hub provides a range of information to get you up and running in no time. Simply click on one of the topics below:

Pay my bill


Power outages

Hardship Policy

Privacy Policy

Codes and guidelines

Customer charter


Important documents

Solar customers

Useful links

Contact us

Customer access to data

Carbon repeal

Can’t find what you are looking for? Simply call us on 1800 010 648 or email us at and our friendly customer service team will be happy to assist you.